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	<title>Application Archives - Totalconnect Cloud Services</title>
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		<title>Softphone</title>
		<link>https://totalconnect.cloud/glossary/softphone/</link>
		
		<dc:creator><![CDATA[Ian McLeod]]></dc:creator>
		<pubDate>Thu, 13 Aug 2020 04:21:39 +0000</pubDate>
				<guid isPermaLink="false">https://totalconnect.cloud/?post_type=glossary&#038;p=232715</guid>

					<description><![CDATA[<p>A Softphone is a software app that mirrors the functionality of your Hosted VoIP service, allowing you to use your desktop computer, tablet, or smartphone device as if it were your handset at the office. The benefits of using a softphone on your smartphone are not having to worry about roaming, or long distance charges, [&#8230;]</p>
<p>The post <a href="https://totalconnect.cloud/glossary/softphone/">&lt;span class=&quot;dashicons &quot; data-icon=&quot;&quot; style=&quot;color:#000;display:inline;vertical-align:baseline;&quot;&gt;&lt;/span&gt;Softphone</a> appeared first on <a href="https://totalconnect.cloud">Totalconnect Cloud Services</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>A Softphone is a software app that mirrors the functionality of your <a aria-describedby="tt" href="https://totalconnect.cloud/glossary/hosted-voip/" class="glossaryLink" data-cmtooltip="8106becb4c350050f3fd7e05285ea020">Hosted VoIP</a> service, allowing you to use your desktop computer, tablet, or smartphone device as if it were your handset at the office. The benefits of using a softphone on your smartphone are not having to worry about roaming, or long distance charges, provided you have access to a <a aria-describedby="tt" href="https://totalconnect.cloud/glossary/wan/" class="glossaryLink cmtt_Network" data-cmtooltip="17b8392ad39455f848761b850c52b2ff" >WAN</a> in the vicinity.</p>
<p>The post <a href="https://totalconnect.cloud/glossary/softphone/">&lt;span class=&quot;dashicons &quot; data-icon=&quot;&quot; style=&quot;color:#000;display:inline;vertical-align:baseline;&quot;&gt;&lt;/span&gt;Softphone</a> appeared first on <a href="https://totalconnect.cloud">Totalconnect Cloud Services</a>.</p>
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		<item>
		<title>QoS Quality of Service</title>
		<link>https://totalconnect.cloud/glossary/qos-quality-of-service/</link>
		
		<dc:creator><![CDATA[Ian McLeod]]></dc:creator>
		<pubDate>Thu, 13 Aug 2020 04:00:40 +0000</pubDate>
				<guid isPermaLink="false">https://totalconnect.cloud/?post_type=glossary&#038;p=232675</guid>

					<description><![CDATA[<p>QoS Quality of Service is a protocol used to prioritize important specific outbound traffic. In Voice over IP, this is a Router-based standard. Which prioritizes call quality when both voice and data are using the same network. Key measurements of QoS include jitter, latency, and packet loss which all affect call quality.</p>
<p>The post <a href="https://totalconnect.cloud/glossary/qos-quality-of-service/">&lt;span class=&quot;dashicons &quot; data-icon=&quot;&quot; style=&quot;color:#000;display:inline;vertical-align:baseline;&quot;&gt;&lt;/span&gt;QoS Quality of Service</a> appeared first on <a href="https://totalconnect.cloud">Totalconnect Cloud Services</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>QoS Quality of Service is a protocol used to prioritize important specific outbound traffic. In Voice over <a aria-describedby="tt" href="https://totalconnect.cloud/glossary/ip/" class="glossaryLink" data-cmtooltip="7979a63601c2e1292571fc0d7cc592b2" >IP</a>, this is a <a aria-describedby="tt" href="https://totalconnect.cloud/glossary/router/" class="glossaryLink cmtt_Hardware cmtt_Routing cmtt_Network" data-cmtooltip="056f8a55cda700b610ecfea7fc2b5cad">Router</a>-based standard. Which prioritizes call quality when both voice and data are using the same network. Key measurements of QoS include <a aria-describedby="tt" href="https://totalconnect.cloud/glossary/jitter/" class="glossaryLink" data-cmtooltip="204284bcfe0ece594a1d8eeb3bc21fa1">jitter</a>, <a aria-describedby="tt" href="https://totalconnect.cloud/glossary/latency/" class="glossaryLink" data-cmtooltip="759ce5932a98309cb48e52fa692be911">latency</a>, and <a aria-describedby="tt" href="https://totalconnect.cloud/glossary/packet-loss/" class="glossaryLink cmtt_Signaling cmtt_Network" data-cmtooltip="347b08ac47d6216333e8dbde24d23787">packet loss</a> which all affect call quality.</p>
<p>The post <a href="https://totalconnect.cloud/glossary/qos-quality-of-service/">&lt;span class=&quot;dashicons &quot; data-icon=&quot;&quot; style=&quot;color:#000;display:inline;vertical-align:baseline;&quot;&gt;&lt;/span&gt;QoS Quality of Service</a> appeared first on <a href="https://totalconnect.cloud">Totalconnect Cloud Services</a>.</p>
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		<item>
		<title>Paperless Fax</title>
		<link>https://totalconnect.cloud/glossary/paperless-fax/</link>
		
		<dc:creator><![CDATA[Ian McLeod]]></dc:creator>
		<pubDate>Thu, 13 Aug 2020 03:56:52 +0000</pubDate>
				<guid isPermaLink="false">https://totalconnect.cloud/?post_type=glossary&#038;p=232664</guid>

					<description><![CDATA[<p>Paperless Fax is another term for Fax to Email. Bridging the technological gap between then and now, you can scan a paper document and fax it directly from your computer. You can also fax documents created on your computer. Often still used in the medical community this enables you to communicate with patients by email.</p>
<p>The post <a href="https://totalconnect.cloud/glossary/paperless-fax/">&lt;span class=&quot;dashicons &quot; data-icon=&quot;&quot; style=&quot;color:#000;display:inline;vertical-align:baseline;&quot;&gt;&lt;/span&gt;Paperless Fax</a> appeared first on <a href="https://totalconnect.cloud">Totalconnect Cloud Services</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>Paperless Fax is another term for <a aria-describedby="tt" href="https://totalconnect.cloud/glossary/fax-to-email/" class="glossaryLink" data-cmtooltip="10a5c0eb8e70501021331eaa71f14038">Fax to Email</a>. Bridging the technological gap between then and now, you can scan a paper document and fax it directly from your computer. You can also fax documents created on your computer. Often still used in the medical community this enables you to communicate with patients by email.</p>
<p>The post <a href="https://totalconnect.cloud/glossary/paperless-fax/">&lt;span class=&quot;dashicons &quot; data-icon=&quot;&quot; style=&quot;color:#000;display:inline;vertical-align:baseline;&quot;&gt;&lt;/span&gt;Paperless Fax</a> appeared first on <a href="https://totalconnect.cloud">Totalconnect Cloud Services</a>.</p>
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			</item>
		<item>
		<title>API</title>
		<link>https://totalconnect.cloud/glossary/api/</link>
		
		<dc:creator><![CDATA[Ian McLeod]]></dc:creator>
		<pubDate>Wed, 12 Aug 2020 20:57:19 +0000</pubDate>
				<guid isPermaLink="false">https://totalconnect.cloud/?post_type=glossary&#038;p=232382</guid>

					<description><![CDATA[<p>Application Programming Interface or API. Tools or routines are used to build software that integrates two applications. Hosted voice and unified communications providers generally provide integrations between their platforms and applications like Salesforce, Sugar CRM, Suite CRM, and more.</p>
<p>The post <a href="https://totalconnect.cloud/glossary/api/">&lt;span class=&quot;dashicons &quot; data-icon=&quot;&quot; style=&quot;color:#000;display:inline;vertical-align:baseline;&quot;&gt;&lt;/span&gt;API</a> appeared first on <a href="https://totalconnect.cloud">Totalconnect Cloud Services</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>Application Programming Interface or API. Tools or routines are used to build software that integrates two applications. <a aria-describedby="tt" href="https://totalconnect.cloud/glossary/hosted/" class="glossaryLink" data-cmtooltip="311ad1770e50cb64ce9a5ba63d47d418">Hosted</a> voice and <a aria-describedby="tt" href="https://totalconnect.cloud/glossary/unified-communications/" class="glossaryLink cmtt_Network cmtt_Communications Service" data-cmtooltip="e30a1745fa26662f47c9ec4fb68b29e0">unified communications</a> providers generally provide integrations between their platforms and applications like Salesforce, Sugar <a aria-describedby="tt" href="https://totalconnect.cloud/glossary/crm/" class="glossaryLink" data-cmtooltip="8a23642b0b5b4001f2a1b73c37bab268" >CRM</a>, Suite CRM, and more.</p>
<p>The post <a href="https://totalconnect.cloud/glossary/api/">&lt;span class=&quot;dashicons &quot; data-icon=&quot;&quot; style=&quot;color:#000;display:inline;vertical-align:baseline;&quot;&gt;&lt;/span&gt;API</a> appeared first on <a href="https://totalconnect.cloud">Totalconnect Cloud Services</a>.</p>
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			</item>
		<item>
		<title>Video Conference</title>
		<link>https://totalconnect.cloud/glossary/video-conference/</link>
		
		<dc:creator><![CDATA[Ian McLeod]]></dc:creator>
		<pubDate>Wed, 12 Aug 2020 15:14:29 +0000</pubDate>
				<guid isPermaLink="false">https://totalconnect.cloud/?post_type=glossary&#038;p=232368</guid>

					<description><![CDATA[<p>Video Conference is a technology that enables real-time transmission of video and audio data across a network. Video conferencing is used to reduce the time and expense created by business travel. Its general purpose is to allow easy, cost-effective face-to-face business negotiations, meetings, and job candidate interviews.</p>
<p>The post <a href="https://totalconnect.cloud/glossary/video-conference/">&lt;span class=&quot;dashicons &quot; data-icon=&quot;&quot; style=&quot;color:#000;display:inline;vertical-align:baseline;&quot;&gt;&lt;/span&gt;Video Conference</a> appeared first on <a href="https://totalconnect.cloud">Totalconnect Cloud Services</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>Video Conference is a technology that enables real-time transmission of video and audio data across a network. Video <a aria-describedby="tt" href="https://totalconnect.cloud/glossary/conferencing/" class="glossaryLink" data-cmtooltip="dae4bbe942189d396f513a3621f46518">conferencing</a> is used to reduce the time and expense created by business travel. Its general purpose is to allow easy, cost-effective face-to-face business negotiations, meetings, and job candidate interviews.</p>
<p>The post <a href="https://totalconnect.cloud/glossary/video-conference/">&lt;span class=&quot;dashicons &quot; data-icon=&quot;&quot; style=&quot;color:#000;display:inline;vertical-align:baseline;&quot;&gt;&lt;/span&gt;Video Conference</a> appeared first on <a href="https://totalconnect.cloud">Totalconnect Cloud Services</a>.</p>
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