Communications Service Archives - Totalconnect Cloud Services

IAX Trunk

Ian McLeod — Thu, 13 Aug 2020 05:50:54 +0000

Inter-Asterisk eXchange Protocol IAX Trunk. (pronounced “eeks”) Now commonly referring to IAX2 is an Asterisk communications protocol for setting up interactive user sessions (both audio and/or video) and supports any type of codec between two Asterisk powered devices.

The post IAX Trunk appeared first on Totalconnect Cloud Services.

Web Conference

Ian McLeod — Thu, 13 Aug 2020 04:43:02 +0000

A Web Conference is an audio-based real-time communications service that allows you and other users to connect through their web browser. This service uses Transmission Control Protocols (TCP)/Internet Protocols (IP) connections and UDP/RTP protocols. Web conferencing typically facilitates large group meetings like webinars, webcasts, meetings, town hall meetings, and training. Features that often accompany a web conferencing service include screen sharing, texting, and video chat.

The post Web Conference appeared first on Totalconnect Cloud Services.

WebRTC

Ian McLeod — Thu, 13 Aug 2020 04:41:48 +0000

Web Real-Time Communication or WebRTC. An open-source project that supports plugin-free, real-time communications using a web browser or mobile application. These real-time communications include peer-to-peer voice, video, file-sharing, chat, and other data-sharing functions.

The post WebRTC appeared first on Totalconnect Cloud Services.

Voicemail to Email

Ian McLeod — Thu, 13 Aug 2020 04:40:37 +0000

Voicemail to Email is a feature that sends an email notification to your email account that you’ve received a new voicemail. With many services, this notification can arrive with the message included as an audio attachment. It can also send a transcript of the message or a link to where the message is available. Voicemail to email frees you from constantly having to check your voicemail box for new messages. They come to you and are easily accessible via phone, tablet, or computer.

The post Voicemail to Email appeared first on Totalconnect Cloud Services.

Virtual Number

Ian McLeod — Thu, 13 Aug 2020 04:40:02 +0000

A Virtual Number is a telephone number that exists without a physical connection to a PSTN line. Virtual numbers are associated with your cloud PBX. You can use a virtual number with your computer or smartphone device.

The post Virtual Number appeared first on Totalconnect Cloud Services.

VPN

Ian McLeod — Thu, 13 Aug 2020 04:39:21 +0000

Virtual Private Network or VPN. Network technology that uses a public network, like the Internet, to establish a secure connection between private networks. Voice, video, and data traffic can then be sent and received as if you were connected via a secure and encrypted Local Area Network (LAN). Even though a VPN operates more like a Wide Area Network (WAN).

The post VPN appeared first on Totalconnect Cloud Services.

Voicemail

Ian McLeod — Thu, 13 Aug 2020 04:38:54 +0000

Voicemail refers to any system or feature that records, stores, and plays back voice messages. This functionality is usually a basic feature offered by telecommunications services. Voicemail messages are typically stored on your service provider’s server in a space called your voice “mailbox.”

The post Voicemail appeared first on Totalconnect Cloud Services.

VoIP

Ian McLeod — Thu, 13 Aug 2020 04:37:09 +0000

Voice over Internet Protocol or VOIP. Technology that allows you to transmit voice calls as digital data packets through IP networks rather than use the traditional method that sends analog signals sent along the Public Switched Telephone Network (PSTN). Placing a VoIP call can be performed with a regular phone, special IP phones, or mobile devices. In fact, most long-distance calls from traditional carriers are now VoIP calls.

The post VoIP appeared first on Totalconnect Cloud Services.

Virtual PBX

Ian McLeod — Thu, 13 Aug 2020 04:36:36 +0000

A Virtual PBX is a private branch exchange (see PBX). That is hosted off-site and operates using an Internet connection, rather than the traditional style PSTN phone lines. A VPBX provides users with virtual numbers that can be assigned to a variety of devices. Including IP phones. Softphone clients and MAC or Android devices and others. These types of systems offer increased flexibility over a local PBX as they can be accessed over the internet by trusted peers. Instead of being locked into a LAN for service delivery.

These types of systems also offer increased value compared to a regular telephone system. They have a significantly smaller upfront cost due to not requiring as much investment in infrastructure. Reduces your reliance on third-party tech support. It also facilitates your business needs necessary for competitiveness in today’s market, by enabling your staff to work remotely and officially in business dealings.

The post Virtual PBX appeared first on Totalconnect Cloud Services.

Unified Communications

Ian McLeod — Thu, 13 Aug 2020 04:34:38 +0000

A suite of integrated business communications services. These services can be offered through an integrated platform or as several products with a similar user interface. Unified Communications include a wide range of real-time and non-real-time applications like voice, chat, text/SMS, presence monitoring, video and web conferencing, email, and fax. Unified Communications has become a marketing buzzword that is often used interchangeably with UC&C, UCaaS, and unified messaging. See the other definitions to note the differences between these terms.

The post Unified Communications appeared first on Totalconnect Cloud Services.