Voicemail refers to any system or feature that records, stores, and plays back voice messages. This functionality is usually a basic feature offered by telecommunications services. Voicemail messages are typically stored on your service provider’s server in a space called your voice “mailbox.”
A voicemail system (also known as voice message or voice bank) is a computer-based system that allows users and subscribers to exchange personal voice messages; to select and deliver voice information; and to process transactions relating to individuals, organizations, products, and services, using an ordinary phone. The term is also used more broadly to denote any system of conveying a stored telecommunications voice messages, including using an answering machine. Most cell phone services offer voicemail as a basic feature; many corporate private branch exchanges include versatile internal voice-messaging services, and *98 vertical service code subscription is available to most individual and small business landline subscribers.