1.800.833.9593 sales@totalconnect.cloud


Call Recording, Quality Assurance, AI and Analytics

image of laptop with ATMOS app
image of laptop with ATMOS app

Fully Compliant Call Recording Solutions

CallCabinet is designed for:

  • Dispute Resolution
  • Quality Assurance & Control
  • Agent Training
  • Advanced Call Reporting & Analytics
  • Data Storage & Security
  • Customer Satisfaction

Quality Control

Utilizing CallCabinet secure call recording will help your business quickly resolve disputes, expertly train your staff, maintain compliance, and enhance your customers’ experience.

image of laptop with ATMOS app
image of laptop with ATMOS app

AI-Powered Speech Analytics

Gather precious insight into your customers’ experience and agent interactions through Atmos Analytics.

Cloud Call Recording

CallCabinet Atmos is an award-winning Call Recording as a Service solution that utilizes true Cloud technology to securely capture all customer/agent audio and screen interaction. Running as a service, Atmos eliminates the cost of on-site hardware and back-up systems, effortlessly adjusting to the size of any business with scalable, affordable pricing.

image of laptop with ATMOS app


Need to meet data storage compliance? With Totalconnect, you can be assured your data stays in Canada.

A key feature of the cloud is the ability for data and resources to travel rapidly from one region to another. This can raise multiple data privacy risks depending on the digital path that data takes to travel from one point to another.

Data sovereignty means that digital data is subject to the laws of the country in which it is located. Data stored in Canada falls within Canadian privacy laws, as well as data that flows only within our borders. Once your data travels outside of Canada’s borders it is open to the laws of the land.

With Totalconnect UC Solutions, you can make sure that all your sensitive data stays safely in high availability data centers located on the Canadian soil.


Unified Communications will optimize your business.