In these times of pandemic, how can managers, stakeholders and risk managers protect business, adapt to new technologies, manage employees and make the most of the available opportunities? This article highlights the problems faced by Canadian companies during the...
The Era of Hybrid Work is here! Hybrid work is where businesses support their employees to work in the office and remotely. The interest in hybrid work will continue based on hurdles of workplace change, public health issues, and bottom-line acclimatization. Covid-19...
In our globalized digital world, a local server simply can’t offer companies the support they need to reach a global audience. Consequently, information and software services are quickly being moved to the cloud, without much consideration for all the potential...
Professional applications are an important part of company culture. And corporate communication applications even more so than others. An inadequate accounting app will most likely cause frustration among the financial department, but an inappropriate corporate...
Unified Communications systems integrate modern communication tools and resources in a single, user-friendly interface, enabling employees to communicate effectively and effortlessly. With Call, Unified Messaging, Desktop Sharing, Video Conferencing and many other...
When setting out to create a successful business, entrepreneurs usually think about the product or service they wish to build their company around and a marketing strategy to promote said product or service. However, the Customer Service department is just as...
When considering transitioning to a Unified Communications System, companies often consider the positive impact such a system will have on workforce collaboration and productivity. The benefits of implementing a solution that unifies all the main in-house...
Once viewed as a privilege that only freelancers and entrepreneurs could get to experience, working from home is becoming more and more common for employees in many different industries, from customer service to IT. And it’s not the fairy tale workday everyone was...
In today’s hyper-connected world, Unified Communications systems are fast becoming an important part of the business strategy of both medium-sized companies and large corporations. So, in this article, we will explore the advantages of using a UC system for your...