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In these times of pandemic, how can managers, stakeholders and risk managers protect business, adapt to new technologies, manage employees and make the most of the available opportunities? This article highlights the problems faced by Canadian companies during the pandemic and the available solutions that bolster the available options within organizations that are needed.

Problems faced by Today’s Businesses

The COVID-19 pandemic continues to have a significant impact on people and businesses worldwide. Organizations face the challenge of rapidly developing operations, introducing new technologies, and implementing sustainability plans to meet the needs of employees, customers, and other stakeholders.

Most companies either shut down during the lock-down period; others faced operational problems due to restrictions. Most organizations are subject to these problems as they have not adapted to the hybrid work systems and suffer due to non-reliable and weak IT equipment.

On the employer side, maintaining morale and company culture, adapting to changing customer needs, and communicating in a virtual work environment are some of the many challenges faced. Employees experience new challenges of maintaining productivity and communicating without traditional face-to-face interaction.

The root cause of most problems faced by organizations lies in their inability to communicate effectively within the organization and with its customers. Reliable and efficient communication is essential in today’s business.

Solutions to Today’s’ Business Problems

The solution to current business problems lies in a hybrid workplace. Companies can use technology to strengthen employees everywhere, streamline collaboration between offices and remote employees, and make office transition as easy as possible.

Hybrid communication networks support the current workforce and help companies streamline communication and collaboration. These solutions can provide voice conferencing, wireless screen sharing and video conferencing experience for the work area while allowing remote employees to enjoy a unique home office experience.

By using tools that include mobile phones, laptops, desktops, webcams, headsets, noise canceling microphones, etc., companies can provide their employees with a reliable and entertaining collaborative experience when they return to work or work remotely.

Each mode, both office and virtual, has its advantages. Once the hybrid workforce returns to the office, the work requirements will be different, and the success of businesses lies in hybrid communication systems.

Totalconnect’s Hybrid Communication Services

Totalconnect helps organizations develop an efficient hybrid communication system. We expand the office phone system to integrate employees who are not in the office, working from home, or on the go. Totalconnect helps bring your employees to a platform connecting their devices (desktops, laptops, and mobile phones).

We facilitate an easy transfer of calls between offices, homes, mobile phones or laptops. Integrated communication takes place in complete confidence. Your remote users will use encrypted office extensions instead of public operators.

Your employees can work reliably outside the office, as call masking ensures their privacy. All calls from a computer, laptop, or mobile phone will display your company’s main phone number. When your customer calls your office and selects an extension to contact your employee, the call will land on your employee’s remote device. Remote workers can answer calls on PCs, laptops, mobile phones, and even web browsers.

We believe that efficient communication is the key to the success of every business. The success of your business depends on the tools you provide to your employees when to serve your clients. Our Hybrid communication services offer a strategic opportunity to promote your business.

What do We offer?

Totalconnect is a one-stop shop for all Unified Communications products providing solutions for computers and mobile devices. The company’s product suite includes SIP-based softphones, server-based user experience management and UC solutions and collaboration programs in UCaaS products expanding fixed and mobile networks.

These cloud-based solutions are the answer of the hour in the currently altering business environment. Through integrated communication and collaboration, businesses can help employees communicate more effectively and instinctively to cope with the dire challenges faced in today’s Covid restricted life.

For further information, please contact us.