by Ian McLeod | Aug 13, 2020
QoS Quality of Service is a protocol used to prioritize important specific outbound traffic. In Voice over IP, this is a Router-based standard. Which prioritizes call quality when both voice and data are using the same network. Key measurements of QoS include jitter,... by Ian McLeod | Aug 13, 2020
Presence Monitoring is a phone feature that allows you to see if other lines are in use on the system. Usually used by the receptionists, this is used to know whether an employee is on an active call. Activity is indicated by lamp fields on the phone that light up... by Ian McLeod | Aug 13, 2020
A paging system is a public address system that enables users to quickly reach other colleagues over a speakerphone. Sending pages is a method to send messages without having to wait for a ringtone, or for the person on the other end to pick up. It is particularly...