by Ian McLeod | Aug 13, 2020
A suite of integrated business communications services. These services can be offered through an integrated platform or as several products with a similar user interface. Unified Communications include a wide range of real-time and non-real-time applications... by Ian McLeod | Aug 13, 2020
Unified Communications and Collaboration. A single interface that combines Unified Communications tools for real-time and non-real-time collaboration. This interface usually includes tools like chat, voice, email, presence monitoring, click to dial, and video and web... by Ian McLeod | Aug 13, 2020
Unified Messaging is a business solution that combines electronic messaging technologies on one easy to use interface. Unified messaging is often used interchangeably with Unified Communications. Although unified messaging is usually a feature offered in a broader... by Ian McLeod | Aug 13, 2020
Unified Communications as a Service. Unified Communications delivered through a cloud-based model. Companies using a UCaaS service rely on a third-party provider to deliver tools like voice, video, chat, fax, and email over an IP... by Ian McLeod | Aug 13, 2020
T.38 Is a Codec commonly used to transmit real-time fax data over Voice over Internet Protocol (VoIP) networks. Faxes can’t travel over a data network the same way they do across an analog connection. The T.38 protocol helps convert the fax from an analog signal... by Ian McLeod | Aug 13, 2020
A Toll-Free phone number is a number your customers can use to call your business without racking up any charges. Any service costs are paid for by the holder of the Toll-Free number. Instead of a normal area code, toll-free numbers start with one of the following... by Ian McLeod | Aug 13, 2020
The T-Carrier System is a set of digital data transmission formats predominantly used in North America and Japan. Both the T-Carrier and E-Carrier systems operate using Digital Signal 0 (DS0) as its basic unit. Thus enabling a transmission rate of 64... by Ian McLeod | Aug 13, 2020
A T1 is a high-speed digital data transmission line, the most commonly used line in the T-Carrier System. T1 lines began solely as copper wire but now include fiber optic and wireless connections. A T1 carries 24 digital voice channels with a voice and data transfer... by Ian McLeod | Aug 13, 2020
A SIP Trunk is a single transmission channel between your existing analog or premises-based Private Branch Exchange (PBX) and your Internet Telephony Service Provider (ITSP). Delivering Hosted Voice over Internet Protocol (VoIP) telephone services and unified...