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RJ11

RJ11 is the standard telecommunications cable connector or interface. This is the small clear plugin for an analog phone. An RJ11 cable is generally two clear plugs with a wire terminated between them. The outer jacket usually houses 4-6 smaller wires. These are...

Redundancy

Redundancy is a backup component that could be either hardware or software-based. Redundancy is typically a feature included in virtual or cloud-based services used to provide continuous service in case another component fails. Redundant systems quickly and...

RJ9

RJ9 is the telecommunications jack or cable connectors you use to connect your phone’s handset to the telephone base unit. It looks like a smaller version of an RJ11. Usually, these cables are...

Presence Monitoring

Presence Monitoring is a phone feature that allows you to see if other lines are in use on the system. Usually used by the receptionists, this is used to know whether an employee is on an active call. Activity is indicated by lamp fields on the phone that light up...

PBX

Private Branch Exchange or PBX. A private telephone network which is used by businesses to connect internal office phones to the...

POTS

Plain Old Telephone System or POTS. The standard analog-signal telephone service is employed by homes and businesses. Signals are transmitted over copper wiring, as opposed to non-POTS service that is typically transmitted across digital connections. See PSTN.

PSTN

Public Switched Telephone Network or PSTN. The traditional, circuit-switched telephone network. This system uses copper-wire telephone lines to convey analog or digital voice signals. PSTN sets up a dedicated channel between two points for the duration of your...

POP

Point of Presence or POP. The demarcation or local access point between different networks. This is usually where the hand-off occurs between your local network provided by your ISP and the rest of the...

Private IP Address

A Private IP address is an Internet address created for use on an internal network. Private addresses are issued by a network device, like a router, which pulls from a set of addresses assigned by a DHCP server. A private IP address is converted to a public IP address...